By999 believes gaming should be a source of entertainment — not stress or addiction. We are committed to the wellbeing and safety of every player.
Online gaming is a source of fun and entertainment for millions of people. But like any form of entertainment, it's only enjoyable when done in a controlled and mindful way. At by999, we don't treat responsible gaming as just a policy — it's a core part of who we are.
Every user matters to us at by999. We want you to enjoy gaming, but we also want you to stay mindful of your family, work, and mental health. Responsible gaming means staying fully in control of your time and money — keeping gaming a fun part of your life, not the center of it.
We believe both the platform and the player have a role to play in creating a healthy gaming environment. by999 is fully committed to building that environment — through tools, resources, and support, we aim to ensure gaming always remains a positive experience.
By999 provides players with multiple powerful tools to manage their gaming experience. These tools are completely free and easy to access from your account settings.
| Tool Name | How It Works | Takes Effect |
|---|---|---|
| Deposit Limit | Set a maximum deposit amount on a daily, weekly, or monthly basis | Instant |
| Bet Limits | Set a maximum bet amount for a given period | Instant |
| Session Limits | Set your daily play time limit | From your next login |
| Cooling-Off Period | Take a temporary break from 24 hours up to 30 days | Within 1 hour of request |
| Self-Exclusion | Lock your account for 6 months or permanently | Instant |
| Reality Check | Periodic on-screen reminders of your time spent and amount wagered | After settings are saved |
Once activated, these tools cannot easily be changed or cancelled — this is intentional, to prevent impulsive decisions. To increase a limit, a waiting period of 24 to 72 hours applies.
Gaming problems develop gradually and can often go unnoticed. by999 wants you to recognize the early signs. If any of the following apply to you, it may be time to seek help.
Answer the following questions honestly. If most of your answers are "Yes", you may benefit from responsible gaming tools or professional support.
Do you play beyond your budget?
Do you place bigger bets after a loss to try to win back what you've lost?
Is gaming causing problems in your family life or at work?
Do you feel irritable or restless when you can't play?
Do you play in secret without telling anyone?
Have you tried to stop gaming but couldn't?
Setting limits on by999 is straightforward. After logging in, go to the "Responsible Gaming" section to activate any of the available tools. When setting limits, be realistic about your financial situation and the time you can afford to spend.
Decide in advance how much of your income you can afford to spend on entertainment. Your gaming budget should never eat into essential expenses.
Go to your account settings and set a daily maximum deposit amount. This takes effect immediately.
Decide in advance how many hours you want to play each day and configure it in your settings. Once the limit is reached, by999 will automatically log you out.
Enable the Reality Check feature to receive a reminder every 30 or 60 minutes. It will prompt you to reflect on how long you have been playing and how much you have wagered.
Review your gaming history every month. Are your bet amounts and time spent still within a healthy range? If needed, tighten your limits further.
Self-exclusion is by999's most powerful responsible gaming tool. If you feel you need a break from gaming — or want to stop altogether — this is the option to use.
Once self-exclusion is activated, by999 will automatically stop sending you any marketing or promotional messages. Your account will be fully locked for the duration you selected.
| Exclusion Type | Duration | Reactivate |
|---|---|---|
| Temporary Break | 24 Hours — 30 Days | Automatically after the period ends |
| Medium-Term Exclusion | 6 Months — 1 Year | Application required after the period ends |
| Long-Term Exclusion | 1 Year — 5 Years | Special verification required after the period ends |
| Permanent Exclusion | Indefinitely | Cannot be reopened |
By999 strictly prevents anyone under 18 from gaming on the platform. Age verification is mandatory at registration, and any suspicious account is subject to investigation.
You don't have to face a gaming problem alone. Alongside direct support, by999 recommends connecting with professional mental health services available in Bangladesh.
Our Commitment
Responsible gaming is not just a policy — it's at the heart of every decision by999 makes.
Player wellbeing — both mental and financial — is the top priority in every feature we design at by999. We believe long-term trust is built through honesty and care.
Player First Transparency TrustDeposit limits, session limits, and self-exclusion — all set up in just a few clicks. No complicated process — you stay fully in control of your gaming experience.
One Click Instant FreeAt by999, you can view your complete gaming history at any time — how long you've played, how much you've deposited, and how much you've won or lost. Nothing is hidden.
Full History Detailed Report Real-TimeThe Reality Check feature sends you periodic reminders of how long you have been playing. These brief prompts help you stay aware and make informed decisions.
Smart Alerts Customizable AwarenessBy999 follows a strict age verification process. Through KYC, we ensure that only adults are able to access and use the platform.
KYC Verification 18+ Only Strict RulesThe by999 support team is here for you anytime you need help. Our specialists are ready to assist with any responsible gaming questions or concerns.
24/7 Live Chat Email SupportFAQ
Play Responsibly
Use responsible gaming tools, know your limits, and keep gaming enjoyable. by999 is always here for you.